1. Returns Eligibility
We accept returns under the following conditions:
- Items must be unused, in original packaging, and with all tags/labels attached.
- Returns must be requested within [4-5] days of delivery.
- Proof of purchase (order number/receipt) is required.
Non-Returnable Items:
- Opened or used tools (unless defective).
- Custom-made or perishable items.
2. How to Initiate a Return
- Contact Us: Email info@technowayessolution.com or call +92 305 9570989 with:
- Order number
- Product details
- Reason for return
- Return Authorization: We’ll provide a return address and instructions.
- Ship the Item: Return at your own cost (unless the item is faulty).
3. Refund Process
- Approved Returns: Refunds are issued to the original payment method within [4-5] business days after we receive the item.
- Defective/Damaged Items: We cover return shipping costs and offer a replacement or full refund.
- Sale/Discounted Items: Refunded at the purchase price.
4. Exchanges
Exchanges are subject to product availability. Contact us to arrange an exchange for a different size/model.
5. Cancellations
- Orders can be canceled within [48] hours of placement if not yet shipped.
6. Contact Us
For questions about returns/refunds:
- Email: info@technowayessolution.com
- Phone: +92 305 9570989
